Business Systems Analyst

Columbus, Ohio

Contract to Hire

Responsible for leading initiatives to define, deliver, and maintain VMO governance. They lead efforts to enhance and continuously improve VMO standards, policies, and processes related to Value Delivery and VMO tools. They monitor and report on compliance with VMO standards, policies, and processes while also identifying potential gaps and ensuring training is provided for all impacted colleagues.

Duties and Responsibilities

• Assess existing VMO standards, policies, and processes to recommend improvements, identify gaps, meet regulatory requirements, and mitigate risk.
• Lead collaborative initiatives between team members and partners to define, review, maintain, and communicate VMO standards, policies, and processes.
• Drive monitoring and analysis of existing VMO processes to identify technical or procedural improvements and implement changes.
• Lead efforts to define requirements for reporting related to VMO standards, policies, and processes.
• Monitor and report on compliance with existing VMO standards, policies, and processes.
• Develop and maintain backlog to ensure VMO continuous improvement initiatives, ongoing work, and new efforts are prioritized and delivered.
• Plan, facilitate, and lead VMO meetings.
• Drive creation and delivery of training related to VMO standards, policies, and processes as needed.
• Drive collaboration with VMO team members to develop communications, documentation, training, and job aids supporting VMO messaging, new and modified governance, standards, and processes.
• Lead and conduct research and analysis efforts supporting VMO initiatives.
• Collaborate within the VMO to respond to and answer questions generated by VMO partners and colleagues.
• Lead the delivery of VMO training related to Value Delivery and VMO tools.

Basic Qualifications

• Bachelor s degree
• Minimum 5 years of experience working in a Value Management or Project Management Office developing standards, processes, or guidelines for delivery or tools.
• Minimum 7 years of experience working in a project/value delivery role (e.g., BSA, Test, Developer, Scrum Master, etc.).
• Minimum 7 years of proven leadership skills, experience/in-depth knowledge of business operations and systems requirements processes.
• Minimum 7 years of advanced expertise using Azure DevOps (ADO), ServiceNow PPM, and/or AgilePlace.

Preferred Qualifications

• Advanced expertise using O365, MS Word, MS Excel, and PowerPoint.
• Advanced expertise using Visio or other tools to create process maps.
• Exemplary experience preparing for and facilitating meetings with strong ability to follow-up and ensure action items are completed.
• Advanced level understanding of Agile and Waterfall delivery with an ability to explain how standards, processes, and procedures related to VMO governance intertwines.
• Advanced expertise defining and documenting standards, processes, procedures, and guidelines related Agile/Waterfall delivery and VMO tools.
• Strong ability to create well-structured communication and rollout plans for VMO releases and changes.
• Advanced expertise in utilizing data to identify gaps and training needs related to VMO standards, policies, procedures, and guidelines for Agile/Waterfall delivery and VMO tools.
• Advanced expertise in providing context and defining processes, best practices, and guidance related to regulatory requirements.
• Strong experience creating job aids and training content related to following standards and processes related to governance, reporting, or tools.
• Strong experience delivering training with the ability to take governance, processes, and procedures and creating relatable examples of their application for colleagues.
• Demonstrated ability to coach and mentor peers and junior team members.
• Strong ability to motivate and lead others, communicate effectively and confidently with colleagues, teams, and senior executives.
• Excellent verbal and written communication, active listening, and presentation skills.
• Highly motivated with excellent organizational, analytical, decision making, and problem-solving skills.
• Excellent ability in building credibility and strong partnerships while working collaboratively within the team and across the organization.
• Excellent ability to effectively handle multiple tasks, determine priorities, and execute in a high-pressure environment.
• Excellent ability in negotiating and resolving conflicts creating positive outcomes.
• Experience utilizing Planview Tasktop.
• Ability to communicate and train managers regarding standards and processes related to governance, reporting, or tools.
• Ability to professionally challenge and influence the opinion of others in relation to VMO standards, processes, and procedures.